Requirements of Value Chain Management

Trecie A. Santiago

September 24, 2010

MGMT 290-1004A-10

Professor Marta Leonida

Requirements of Value Chain Management

What is value chain management?

Value chain management is the process of managing the sequence of activities and information along the entire value chain (Robbins, Stephen P. and Coulter, Mary. (2009) Management (10th ed.) Published by Prentice Hall.) Value chain management is externally oriented and focuses on both incoming materials and outgoing products and services. Value chain management is effectiveness oriented and aims to create the highest value for customers.

1.) Where is collaboration/coordination needed?

Collaboration/ coordination is the process where two or more people or organizations work together to reach a common goal. When it comes to dealing with any type of sharing information, like done between supplier, the manufacturer, and the manager. Each one of the parties involved must be willing to be honest, flexible, willing to share all information, and the most important they have to communicate with each other.

2.) How might technology benefit the organization?

Today with all the advances in technology to help organizations keep their customers completely satisfied. This is what helps to build a better relationship between customer and the workers

3.) Why evaluate organizational processes?

The organizational process is the way the organizational work is done. This would mean in a value chain management situation is to make sure that everyone is doing what is needed to succeed.

4.) Why is effective leadership necessary?

In order for any business to stay productive they must have good leadership to be successful. Value chain management can't be successful without strong and committed leadership.

5.) How will employees/human resources be impacted by these changes?

We all know that without employees a business would go nowhere. Just like everything that happens within a business effects the employees. The three main human resource requirements for value chain management are flexible approaches to job design, effective hiring process, and ongoing training.

6.) Why would organizational culture and attitudes have an impact on the transition to value chain management?

The only problem I see that a company would have with value chain management is the one that we see happening in most common problem of all with employees and change. Employees seem to get nervous when change in a company occurs because they start to feel unsure of what is going to

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