Whether You Are a Small Company or a Large Corporation

Whether you are a small company or a large corporation, success depends on your ability to eliminate status quo, improve financial results and exceed customer expectations. The High Performance Organization is unafraid of change and embraces new innovations and trends in order to remain competitive. The organization is enabled to make meaningful change to improve programs, services, products and processes and to create new value for the organization's stakeholders. Based on proven concepts, you will be able to develop a plan that will generate measurable, bottom-line performance improvement results quickly. As a result you will be able to adapt to changing trends and manage shifts in markets, competition and customer preferences in today's work environment.

Greg Smith will help you chart your course toward success by addressing the ten strategies of a High Performance Organization. His strategy-laden illustrations from top companies such as La Rosa's, Johnson & Johnson, Cisco, Jet Blue, Baptist Hospital, SSM Healthcare, SAS, Ritz-Carlton hotels and others provide proof his strategies generate measurable results within the attitudes of people and the bottom-line.

Our training programs will provide you with dozens of ideas on how to manage your department, organization, or company. You will leave with an action plan that can be immediately implemented once you return to the office.

How Your Organization Will Benefit

* Learn a step-by-step strategy for growth and measurable bottom-line results

* Learn how to deliver better, faster service increasing customer satisfaction

* Learn how to gain repeat business and loyalty

* Understand the groundwork building employee motivation, morale and PRIDE

* Learn how to increase sales and profitability

* Discover new ways to manage employee ideas and suggestions

* Discover how to identify, recruit and hire top talent

* Overcome resistance and barriers to change

* Determine customer needs and develop new and improved products and services

* Reduce resistance to change

* Create an organizational structure that facilitates change, growth and productivity

* Our High Performance Organization Training Program Outlines 10 Important Strategies

Strategy 1 - Deploy a High Performance Leadership Strategy

Learn how to design and deploy a strategy where leadership is exercised, formally and informally, throughout the organization. During this session you will learn the importance of having structures and systems for decision-making, selection and development of leaders and managers and reinforcement of values, directions and performance expectations.

Strategy 2 - Common Purpose and Vision Toward the Future

This strategy shows you how to align the vision, mission and values to insure everyone in the organization is heading in the same direction. Your customer service trategy will create consistent and repeatable habits and behaviors, leading to growth and sales.

Strategy 3 - Provide Direction and Lead by Example

Leadership is the driving force behind profitability and excellent organizational performance. Leaders in the organization serve as role models through their ethical behavior and personal involvement in planning, communications, coaching and development of future leaders, organizational performance and employee recognition.

Strategy 4 - Customer and