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Answer the Following Questions Based on the Case Provided.

Essay by   •  August 3, 2015  •  Case Study  •  387 Words (2 Pages)  •  1,810 Views

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Answer the following questions based on the case provided.

Be sure to link material from the case to concepts discussed in the course as you provide support for your answers.

(You do not have to provide citations or reference lists.)

  1. Describe the positions and interests of each party (the flight attendants' union and company management), noting the importance of the different issues involved in this negotiation to each party. (400 words max)

In this case, the interest of the flight attendants’ union consists of several parts. First of all,

  1. Describe and critique the union's strategy, planning, and approach in this negotiation. (400 words max)
  1. Describe and critique the company management's strategy, planning, and approach in this negotiation. (400 words max)
  1. Describe Dixie Lee and Bill Orleans's individual negotiation styles, comment on the effectiveness of these styles, and provide recommendations to each individual towards successful negotiation outcomes. (400 words max)
  1. Provide recommendations to both the flight attendants' union and company management as they continue with these negotiations. (400 words max)

Theory:

Based from the reading of the class, (Reading 3.13) p. 229 believes to be a useful negotiation strategy knowing that the negotiation issue rely from the union or a team.  The company is not dealing with one personnel but a body of personnel represented by the union.  In this case, teams are represented by the company top management and the union.  Both teams, the company and the union can utilize the three main techniques in thriving a conflict.  One, is seek familiarity, not friendship, discuss differences in advance, and assign roles and responsibilities. (Program on Negotiation newsletter at the Harvard Law School www.pon.harvard.edu 2009 pp. 5-7)

As to the recent reading of the class, Decision making biases can also be applied to the case problem (Reading 2.2) p. 125.  Amos Tversky Prospect theory covers the framing and loss aversion, Risk Seeking, Source dependence, escalation of commitment, and overconfidence. (Trevis, Connelly, and Laszlo 2008 pp.113-119 Kelley School of Business.)

On the contrary, under the International law covering the International employment law, collective bargaining and union activity must apply the National Labor Relations Act of 1935 NLRA or the Wagner Act (Reference case Becknell v. Board of Education 2008 US Dist. LEXIS 35075 (U.S. Dist. Ct. E.D. Ky. 2008, Keeton v. Flying J, Inc. 429 F.3d 259 6th Cir. 2005)

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