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Maslow's Hierarchy Case

Essay by   •  February 25, 2012  •  Term Paper  •  589 Words (3 Pages)  •  3,006 Views

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1. According to Maslow's hierarchy, which basic needs did Shank's old boss fail to meet? Explain why the needs have not been met. What could be done to meet these missing needs?

According to Maslow's hierarchy, Shank's old boss failed to meet self actualization, esteem, and social needs. These needs were not met because he treated his employees like tools for the company rather than employees who want to devote their own skills, abilities and knowledge to help in the success of the company. This will for a fact kill the morale of these employees to put in their all in all in the organization. Her old boss could have met these missing needs just by acknowledging their inputs in the company and rewarding them accordingly will help the employer-employee relationship go a long way.

2. Use the Expectancy Theory and/or the Equity Theory of motivation to explain how feeling underpaid might affect the work of a Flight 001 associate and what a manager can do to increase the employee's motivation.

Individuals work for all kinds of reasons. Some work because they just love what they do and they are acknowledged by their employers for that, others also work because of good pay which meets their expectations. With regards to this, if you feel that you are under paid and not treated fairly at your job, you will less likely be motivated to enjoy what you do. We may have the tendency to compare ourselves to others especially when it comes to salary or promotion and always think that we deserve more. This habit brings about the subject of equity in treating employees in an organization. In order to prevent this from happening, a manager must ensure that his employees are treated fairly and rewarded based on their inputs like time, productivity level, efficiency, and many others. These create a good sense of fairness in the organization.

3. Based on Herzberg does Two Factor Theory, what hygiene factors can you identify that are being met within Flight 001's work environment based on comments made by employees in the video? How are they being met? Is Flight 001's work environment meeting any motivation factors? If so, which ones and how?

All of the hygiene factors are being met within the Flight 001 work environment. This is because, with the comments made by the worker, there is an indication has open doors to everyone and there is free interaction between workers, employers and customers as well. They tolerate errors during the learning face



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