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My Ideas About the Total Quality Concepts of My Past Work Life

Essay by   •  December 15, 2011  •  Essay  •  301 Words (2 Pages)  •  2,023 Views

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These are my ideas about the total quality concepts of my past work life:

 Me

* Assisting customers & responding to their needs and wants

* Dealing with customers complaints, suggestion, and comments

* Making sure the store is stock at all times

* Supervisor and the employees make sure the store is well supplied

* Working on registers and organizing the stores

* Working in teams

* Building trust and friends in the store

* Learning and being educate on different products within the store

* Being able to work in a fast-pace environment and multitasking

* Dealing with stress and constant change and heavy work load

* Opportunities for growth with store

* Sometime no social with families due to call-in

* Wearing a causal uniforms

* Working holidays/working holidays/weekends

* Dealing with difficult customer/staff attitude

* Making decision

* Communicating with each other

* Receiving rewards for job well done

* Being motivated

* Everybody win attitude

 Managers

o Having a good strategy plan

o Meeting target goals

o Finding new ways to reduce sale cost

o Analyze the input and out of the store

o Handling health and legal issues for the store

o Hiring and firing employees

o Great techniques for training, educate, and supervise employees

o Effectiveness outcomes of the store

o Managing and supervising the workplace

o Motivating employees as well supervisor to get the job done

o Teaching safety method on the job

o Rewarding crew to motivate them to do well

o Build a friendly safe environment for all staff

o Having a strategy for inventory

o Supervisor makes sure the merchandise

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