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Decision Making Based on Mission and Vision of an Organization

Essay by   •  January 28, 2012  •  Research Paper  •  1,710 Words (7 Pages)  •  2,724 Views

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Decision Making Based on Mission and Vision of an Organization

A mission states what the company is trying to achieve, and the vision is where the company wants to be in the future, both of these are important for a company. Communication between the staff members in an organization and the communication method that a company uses can ensure a company is adhering to their mission and reaching their vision. The main component in being able to manage an organization, staff members, and the resources is by making effective decisions. The diversity of an organization can have effects on the culture, values, and decision-making process of the company. The managers and executives of an organization are normally those who make important decisions that can have an effect on the quality, operations, and the success of the organization. Managers face several challenges that include a lack of resources and time pressures, so they have to use instituting evidence to make informed decisions and improve their decision making skills. When making a decision it is important to remember to consider the morals of the decision in part of the process. In the case study the president of Community Medical Center is confronted by the chief of surgery about a nurse working in the operating room, who several surgeons believe is infected with the HIV/AIDs virus (Johnson, 2009, pg.230). The president has to determine the best decision making model that will be effective and determine the best way to communicate the decision to the surgeons, medical center employees, governing board, and the public.

Safety Culture

Although, most industries have management issues the health care industry has to deal with issues that can affect peoples' lives. The Community Medical Center needs to focus its safety culture on the quality of service that they are providing their patients. They need to determine the best way to meet their patients' expectations when it comes to servicing their needs, which can be observed in the patients' satisfaction. Clear communication and good decision-making skills among the staff members can lead to an improvement in safety and patients' satisfaction, which can give the patients, family, and caregivers a sense of value. Staff members who are more engaged and satisfied in the job will have better interaction practices with their patients. The staff is more likely to spend a sufficient amount of time at their patients bedside, getting to know their patients better, and be more aware of any potential issues. According to Disch, Beilman, and Ingbar (2001), the leaders of the team, such as the nurse manager and medical director, are the ones who are supposed to be in charge of ensure that both the patients are getting quality care and that the caregivers have a supportive environment.

Consequences

The consequences are important to know because they are one of the most important factors that can influence on individual behavior in the organization theory. Consequences can have a positive or negative effect during the decision making process, which is another reason they are important to know ahead of time. The issue in this scenario is that the surgeons did a poor job of correctly exercising discretion, which can cause different consequences whatever the president decision is in the end. Both parties in this scenario have to feel some level of discomfort, which will have an effect on moral and their decision making process. This theory can assist the president in determining if the issue is caused by an internal or external behavior. Internal behaviors are those that can be controlled by the individual and external behaviors are those that are beyond the person's control. According to McGinnis (n.a), organizational culture is what the staff members recognize and how their views create a pattern of expectations, values, and beliefs. In any company they have different methods of how to deal with different issue that are either external or internal. In this scenario the president has to determine what will the best decision for the welfare of the hospital.

Teams

An organization that is supportive and individual that contribute can result in an effective team. Teams in the health care industry need to have a clear purpose that incorporates different analytical groups and different features of patient care. According to Proctor-Childs, Freeman, and Miller (1998), teams in a health care environment that have a clear purpose that aligns with the organizations mission can be more supported, clearly integrated, and resourced. Proctor-Childs, Freeman, and Miller (1998) also stated that team members in the health care industry can gain commitment through having a shared goal of quality patient care, and a common belief that working as a team is the best method to delivering the best care. The use of transformational leadership can help create an environment that is empowering and where quality care is important. It is the responsibility of an effective leader to communicate the company's vision and to influence the staff to strive toward a common goal.

Leadership

In today's business effective leadership is in high demand. In this scenario the employees are more self-motivated, but a lack of action from the president could cause a reduction in the performance of the staff and prevention of the mission and goals being reached. The president needs to find a way to void future problems and inspire the employees to strive to meet the mission and vision of the company. The president also needs to be aware of how they are viewed and how the decisions they make can impact

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