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Deep Analysis of Management in an Organization

Essay by   •  February 15, 2013  •  Case Study  •  1,667 Words (7 Pages)  •  1,305 Views

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Deep Analysis of Management in an Organization

All organizations depend on group efforts. Teamwork and group action have become necessary in every day of life, and it will lead to the success in group efforts. The management will be very important to the groups because it can helps to achieve group goals, provides maximum resources to his or her team, minimizes the cost, establishes sound organization, and generates more welfare to his or her team. Management functions, manager's skills, management control and strategic management process will be analyzed to define how an excellent manager should be.

Four Management Functions

The four management functions comprise the primary functions to the managers. These four functions which are planning, organizing, leading and controlling can be used in all fields of management, be it at a factory, a super market, a restaurant or even at home.

Planning

Managers need to perform the planning function to define goals, establish strategies to achieve these goals and develop sub plans to coordinate activities for his or her team members.

For example, as a merchandising manager in the supermarket chain business, the manager needs to define what the target customers like Western people, South East Asia people or East Asians the supermarkets want to attract. After define the goals are attract more and more Asian-Canadian families, the manager need to establish strategies like bringing Asian-Canadian families fresh foods and introducing the diversity of Asian food culture at stores that offer exceptional convenience, service, and value to those Asian customers. Then, lots of sub plans like which kind of merchandises should be imported and the merchandises' price setting strategies will be developed by the manager and pass to different buyers to follow up.

Organizing

Managers need to arrange job duties to his or her team members to achieve the organization's goal. The managers will determine what tasks should be done, who will responsible for the task and how the tasks are to be grouped.

For example, as the merchandising manager in the supermarket chain business, the manager needs to organize his or her team to different group and each group will in charge of different merchandises by categories like drink, snack, rice oil and noodles. After different teams have been organized, each team's supervisor will be selected by the merchandising manager. The buyers will report to their supervisors and the supervisors will report to the merchandising manager.

Leading

Managers need to lead their team members to achieve the organizations' goals. The leading function will require the managers to provide good communication skills and lead ship skills to resolve the behavior issues.

As the merchandising manager in the supermarket chain business, some conflicts will be appeared with different buyers. Buyers will provide some products that buyers want to promote to be the promotion products in each week's flyer, due to the limited space of the flyer, not all the products will be selected to be the promotion products by merchandising manager. The manager will use the communication skills and lead ship skills to let the buyers know why their products cannot be selected and what they should improve next time.

Controlling

The last management function is controlling. Managers need to evaluate and monitor employees' performance and make sure every step is correct to achieve the goals.

As the merchandising manager, the merchandises' sales are the key performance index to evaluate buyers' performance. Usually, merchandising manager will use category sales to evaluate each team's performance and total stores sales' growth percentage to evaluate the whole department's performance.

Skills Required by Managers

Technical skills, human skills and conceptual skills are three most important skills required by managers. Though these three skills, managers can know more about the specified filed they are working, have better interpersonal relationship with people and have more ideas when facing the complex situations.

Technical skills

Managers need have strong technical skills in the specified filed because the managers need to deal with his or her employees when the employees face some difficulties during the working. The managers will give help and lead the employees to solve technical problems to achieve the organizations' goals.

For example, as a merchandising manager in the supermarket chain business, he or she must have strong purchasing skills, budgeting skills, know well with different merchandises that are sold in stores and inventory management skills.

Human skills

Managers must have ability to work well with different employees. Managers with perfect human skills, they can receive more and more trust from their employees and the employees can make full effort to achieve the organizations' goals.

As the supermarket chain's merchandising manager, he or she should get well not only with different buyers, but also with store levels' employees. If the manager can work well with store levels' employees, the products that they imported can be displayed very well and follow merchandising department's pricing strategies, as a result, the company's goal can be achieved easily.

Conceptual skills

Managers must have ability to analyze and provide solutions when facing difficulties or complex situations. In the business world, top-level management positions usually required to have this skill.

For example, as the merchandising manager in the supermarket chain business, when the new store will be opened, the manager will use conceptual skills to analyze what the best location is,

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