Describe How Amazon.Com® Uses E-Business and E-Commerce for B2b and B2c

Describe how Amazon.com® uses e-business and e-commerce for B2B and B2C

Amazon uses e-business to conduct e-commerce to sell and buy services and goods by means of the Internet. By offering an array of different merchandise online, Amazon is one the biggest business to customer (B2C EC) businesses. In e-business, Amazon website also includes serving customers, working together with business partners by advertising as well as including other companies links. Amazon's e-business approach is for people who shop their global web page, sellers who sell on their platform, developers who use their infrastructure to build their own company, and creators of films, games, books, music and other content they sell through their website, and performing electronic transactions within the business.

Amazon's site e-business connects with other business to conduct business to business (B2B) transactions providing services to handle their information and supporting information. For example, shipping time and inventory statistics. Amazon also offers an auction for consumers that want to sell and buy their merchandise interactively.

The supply chain consists of five different components which are the plan, the source, the make or manufacturing component, the delivery, and the return. The function of supply chain management is that they usually incorporate and enhance all the steps required to manufacture the right amount of the right merchandise and send it to the end user at the right time. The other functions of Supply Chain management includes the study of demand and supply of goods optimally meet consumer demands; processing of requests of requests and queries from different users; and creating long term relationships with suppliers and distributors and end users; effective management of the sales network. Some of the problems that arise along the supply chain include the bullwhip effect; this effect is caused by demand variability. This issue must be tackled in order to prevent the higher costs and poorer service that stem from it.

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