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Intercultural Management

Essay by   •  April 3, 2012  •  Essay  •  570 Words (3 Pages)  •  1,576 Views

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Intercultural Management - Mid-Term Exam

After reviewing each site that were given to us for our mid-term, each of the category explains cross-cultural differences, relationships and trust, conflicts and resolution, relationships and rapport and productivity improvement. All of these topics play a role in our Intercultural Management thought. I will explain each one by one.

Cross-cultural differences are important to our Intercultural Management because not every culture has the same behaviors. To culture a behavior that is normal to one culture can be weird or abnormal to another culture. It is important to understand cross-cultural differences in order to do business with other cultures. Culture doesn't mean ethnicity or just non Americans. It can also mean the business standards/morals. Meaning you can't work for Burger King and then expect it to be the same at McDonalds; both have different cultures both have different standards. So that is how cross cultural differences relates to Intercultural Management.

Relationships and trust relates to Intercultural Management because when you build a relationship with another culture is just like finding things out about each other. When you find out more about your other culture or business half, it's just like building trust. The more you make a relationship solid you'll end up making a friend and usually when you build a friend you then already made a trust that both you and your other culture has made.

Relationships and trust also builds rapport is when you build rapport you are understanding a cross-cultural difference between you and another culture, or you and another business that has a different standards that's not the same as yours. Building rapport is important in Intercultural Management because you have to understand the other culture about why the do things the way that they do before initiating a business with them.

Conflict and resolutions is important because you can use the culture difference as an advantage for your business. When you learn and understand the culture, you then found a way or method to overcome a conflict. In Intercultural Management, managing an employee of a different culture background has its conflict in the business, and as business manager, it is your job to find a medium to work with or around the conflict. By understanding the culture then you can have a resolution.

Productivity Improvement relates to Intercultural Management because after explaining the other four topics, you now have the ability to improve product. In Intercultural Management when you do your research about the other culture you build an understanding. Once you understand another culture you then initiate a proposal with the other culture hoping to meet them. After meeting with the other culture you begin with a rapport. Without rapport you don't have a trust factor going on. When

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