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Last update: December 26, 2015
  • Reasons Against Improved Banking Services

    Reasons Against Improved Banking Services

    Reasons against improved banking services The technology is rapidly changing the way individual budgetary administrations are being composed and conveyed. Subsequently, the whole environment of keeping money administrations is being changed with the presentation of multi-channel administration frameworks. Late advancements in electronic appropriation administration and channels have gotten to be progressively refined[1]. As the administration supplier is concerned, reception of IT empowered administrations can diminish their expenses and extend their business sector, while the clients

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    Essay Length: 1,273 Words / 6 Pages
    Submitted: December 11, 2015 Essay by arestotle
  • Improving Customer Service to Reduce Customer Complaints in Fast Food Restaurant: A Case Study of Burgerking at Victoria Station, London

    Improving Customer Service to Reduce Customer Complaints in Fast Food Restaurant: A Case Study of Burgerking at Victoria Station, London

    IMPROVING CUSTOMER SERVICE TO REDUCE CUSTOMER COMPLAINTS IN FAST FOOD RESTAURANT: A CASE STUDY OF BURGERKING AT VICTORIA STATION, LONDON" 1. AIM AND OBJECTIVE The main purpose of this study is to analyze the customer service in fast food restaurant by taking the Burger king fast food restaurant London. This study also aims to provide suggestion to improve the customer service to reduce the customer complaint. OBJECTIVES * To analyze the customers service at the

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    Essay Length: 3,624 Words / 15 Pages
    Submitted: August 7, 2011 Essay by Greek
  • Complete Centralised Solutions - Banking Service

    Complete Centralised Solutions - Banking Service

    COMPLETE CENTRALISED SOLUTION (CCS) INTRODUCTION CCS is a banking service offered by a group of networked bank branches. Under this, the bank account may be accessed by the customer from any of the member branch office and can perform basic transactions. CCS banking is generally associated with retail banking. Many commercial banks consider their retail client as their CCS banking clients. CCS banking performs basic activities like depositing and lending of money. Different types of

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    Essay Length: 734 Words / 3 Pages
    Submitted: February 4, 2017 Essay by Reet Kaur
  • Improving Baggage Tracking, Security and Customer Services with Rfid in the Airline Industry

    Improving Baggage Tracking, Security and Customer Services with Rfid in the Airline Industry

    Abstract: Radio frequency identification (RFID) has been identified as one of the ten greatest contributory technologies of the 21st Century. This technology has found a rapidly growing market, and an increasing variety of enterprises are employing RFID to improve the efficiency of their operations and to gain competitive advantage. In the aviation industry, major airports/airlines have been looking for the opportunity to adopt RFID in the area of baggage handling for a long time. Many

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    Essay Length: 807 Words / 4 Pages
    Submitted: April 3, 2011 Essay by Maxi
  • Pharmacy Service Improvement

    Pharmacy Service Improvement

    Management information Case: Pharmacy Service Improvement at CVS(A) # What changes do you recommend to CVS's existing pharmacy fulfillment process? What IT changes, if any, are required to implement your changes? CVSOf the case drugs sales dealer who through medicine consumers sell company is. PSI Team Order Processing Process-specific Analysis Issues List Look Consumers ' Complaints Are Significantly A few of the items intensive thing :. Most Big complaint of the one thing Delicatessen with

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    Essay Length: 666 Words / 3 Pages
    Submitted: May 14, 2011 Essay by Kill009
  • Dbs Bank - Reasons for Issuance of Preference Shares

    Dbs Bank - Reasons for Issuance of Preference Shares

    1. Introduction Recently, Singapore's largest bank, DBS, has taken the wraps off a $500 million preference share issue that qualifies for Tier 1 capital to retail investors. This is in spite of over-subscription from institutions. DBS has offered to pay 4.7% dividends on a semi-annual basis for this preference share which beats the meagre 0.125% interest offered on bank savings accounts. These preference shares are non-convertible, non-voting and unlike general preference shares, they are non-cumulative.

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    Essay Length: 495 Words / 2 Pages
    Submitted: September 25, 2013 Essay by 1234hi5
  • Pharmacy Service Improvement at Cvs

    Pharmacy Service Improvement at Cvs

    Pharmacy Service Improvement at CVS When the founder created a brand name of CVS, they want to spread their essence and spirit of their brand which is Consumer Value Stores. They want to try their best to fulfill customers’ need to make more profit from them. However, in the case, they meet some problems about their service operation system triggering the high churn rate of their customers. So I am going to make an analysis

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    Essay Length: 1,067 Words / 5 Pages
    Submitted: November 23, 2015 Essay by 350904031
  • Discussion About the Reasons of Using Customer Service Policies

    Discussion About the Reasons of Using Customer Service Policies

    Table of Contents Introduction: Task 1 Discussion about the reasons of using customer service policies Purposes of evaluating a customer service policy, indicating how this can assist future staff training and development Task 3 Assessing the sources of information on customer requirements and satisfaction levels Research on customer requirements and satisfaction levels, with the suggestion of potential improvements Introduction: Customer service is a performance of giving customer priority by providing them with service when the

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    Essay Length: 1,837 Words / 8 Pages
    Submitted: March 23, 2016 Essay by Tanvir Rahman Shourov
  • Service Operations Improvement Consulting Report for Kaiser Stubn

    Service Operations Improvement Consulting Report for Kaiser Stubn

    Table of Contents Executive Summary 2 Introduction 2 Understanding customer types and needs 3 Factors for customer satisfaction 4 Issues found in operation services in Kaiser Stub’n 5 CJM (Customer Journey Mapping) 6 Gap Analysis 8 SERVQUAL Analysis 9 Gap 1 10 Gap 2 10 Gap 3 10 Gap 4 11 Gap 5 11 Recommendations 11 References 13   Executive Summary The purpose of this report is to analyse the service provided to customers across

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    Essay Length: 1,700 Words / 7 Pages
    Submitted: May 19, 2016 Essay by nadrir
  • New Services and Products Introduced by Commercial Banks and Other Financial Institutions

    New Services and Products Introduced by Commercial Banks and Other Financial Institutions

    Discuss some new services and products introduced by commercial banks and other financial institutions in your geographical area in recent years. Why do you think those services and products were introduced at this time? Every business entrepreneur aspires to remain on top in its line of business, they employ every possible strategy to be better than its competitors, competitors are good in business because they make businesses to be on their toes and make them

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    Essay Length: 1,096 Words / 5 Pages
    Submitted: October 24, 2017 Essay by Osa Osemwegie
  • Pharmacy Service Improvement at Cvs (a)

    Pharmacy Service Improvement at Cvs (a)

    Pharmacy Service Improvement at CVS (A) [HBR case #606015] CVS's retail pharmacy operations are functioning poorly and dissatisfying customers. Many customers are defecting as a result. A pharmacy service improvement team has documented the current prescription fulfillment process, its exception rates, and the problems generated by exceptions. The company must now decide how to change this process, and what information system changes to make in support of the redesigned process. What changes do you recommend

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    Essay Length: 992 Words / 4 Pages
    Submitted: February 24, 2019 Essay by Vineet Badde
  • Analysis on Citizens National Bank

    Analysis on Citizens National Bank

    (Here Today. Here Tomorrow. Here since 1868.) Citizens national bank was found in 1868. It is the third oldest independent bank in Texas. The privately held community bank prefers to concentrate on midsize communities. This is called working in spades Strategy. Years ago, the board and senior officers of CNB realized that a new form of banking was on the horizon. The bank made a commitment not only to invest in the best electronic tools

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    Essay Length: 1,064 Words / 5 Pages
    Submitted: April 3, 2011 Essay by Marry
  • Reasons for the Making of Characters

    Reasons for the Making of Characters

    In all novels, characters have their own reason for being in a novel. Some of them are in it to make the novel have a dark feel to it and others are there to make it have a heavenly feel to it. However, in The Scarlet Letter both dark and heavenly feelings are combined to give the novel its interesting aura. In The Scarlet Letter, characters have significant roles and play them well to make

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    Essay Length: 567 Words / 3 Pages
    Submitted: April 4, 2011 Essay by Woxman
  • United States Postal Service Solution

    United States Postal Service Solution

    Itroduction The United States Postal Service is a governmental agency with numerous departments and over 700,000 employees nationwide. Our goal is to find a technical solution design that will meet the United States Postal Service's desire to go "paperless" throughout the organization. Currently, file cabinets and hard copies of documents are used for storage and retrieval. There is no pre-existing system of this type. The hardware and software presented is for start up. As the

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    Essay Length: 1,381 Words / 6 Pages
    Submitted: April 5, 2011 Essay by Stella
  • World Bank History

    World Bank History

    BRIEF HISTORY BRIEF HISTORY The World Bank (WB) was born July 1, 1944, in the context of the negotiations preceding the end of the Second World War at a conference in the town of Bretton Woods (New Hampshire) in which representatives from 44 countries. This day is born what the date is known as the Bretton Woods financial system (named after the name of the hotel complex in the city). It was founded with the

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    Essay Length: 2,487 Words / 10 Pages
    Submitted: April 25, 2011 Essay by Nicolas
  • Communication Barrier - How to Improve Relations Between Deaf and Hearing Employees

    Communication Barrier - How to Improve Relations Between Deaf and Hearing Employees

    Communication Barrier How to Improve Relations between Deaf and Hearing Employees Executive Summary We want to make sure the deaf and hearing employees are able to communicate with each other efficiently so they will be able to work together and serve the clients better. DFAS currently employs over a hundred of deaf employees at all the sites and they are a huge part of DFAS' mission statement. My research has shown that improving the relationship

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    Essay Length: 2,891 Words / 12 Pages
    Submitted: April 26, 2011 Essay by Maxi
  • Costumer "i Don't Care" Service

    Costumer "i Don't Care" Service

    Costumer service is a very important aspect to any business. It is a very simple concept. If the business is nice and cares for their costumer's every need then their business profit will rise or stay the same, but if a business doesn't care about their costumers then they will definitely see a decrease in profit. Costumer service had gone south compared to ten years ago. I think costumer service has become less caring and

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    Essay Length: 625 Words / 3 Pages
    Submitted: April 27, 2011 Essay by nikky
  • Internal Revenue Service

    Internal Revenue Service

    The study was supposed to have covered all the offices of the Internal Revenue Service nationwide but we could not get access to the Revenue Agencies, Governing Board and the four Deputy Commissioners of Taxes. Due to time constraints and limited resources, the study was carried out in the Greater Accra and Central Regions. It is however expected that the findings from these offices would largely reflect the general situation with the Service. The project

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    Essay Length: 250 Words / 1 Pages
    Submitted: May 9, 2011 Essay by Marry
  • American Imperialism Reasons

    American Imperialism Reasons

    Due to the thirst for new markets, American imperialism became apparent through the late 19th century as well as the early 20th to benefit our social, economic and military standpoints. Our country was only trying to better itself, therefore they were just in the decisions made. The social standpoint included signing treaties with countries such as Japan to ensure a friendship. The economic benefits were everlasting with all of the countries they negotiated with to

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    Essay Length: 631 Words / 3 Pages
    Submitted: May 16, 2011 Essay by Maxi
  • Government Banking Regulations

    Government Banking Regulations

    How do government regulatory agencies and laws affect organizations? Choose one or two specific regulatory requirements and explain what effect they have on organizations. How do they differ domestically and internationally? There are two types of government regulation of business, * general government regulation: regulation that can be applied to various industries; * specific government regulation: regulation that applies to specific industries. The main purpose of government regulatory agencies is to protect consumers and individuals

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    Essay Length: 516 Words / 3 Pages
    Submitted: May 16, 2011 Essay by Maxi
  • Improve Listening Comprehension in Preschool Students

    Improve Listening Comprehension in Preschool Students

    Abstract The Primary purpose of this research is to improve listening comprehension in preschool students. Also to show that practicing retelling, listening comprehension can be improved in LD preschoolers. Listening comprehension is very important skill to have from a very young age. A child should be able to understand what is being said to him. An educator should provide materials to foster a love for literacy for emergent readers. Questions Will implementing re-telling strategies improve

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    Essay Length: 1,917 Words / 8 Pages
    Submitted: May 17, 2011 Essay by Zomby
  • Investment Banking

    Investment Banking

    The aspect of the research that I've found it easy is the area of research. I'm sure from the beginning that I want to research about investment banking as it's one of my future career aspirations and also I'm interested in the field of Finance. However, I've faced many obstacles during the research process. I had many difficulties when defining my topic. My initial topic was "how does investment banking operate and to what extent

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    Essay Length: 381 Words / 2 Pages
    Submitted: May 17, 2011 Essay by Maxi
  • Hardware Acquisition and Improvement Project Plan

    Hardware Acquisition and Improvement Project Plan

    Hardware Acquisition and Improvement Project Plan Felicia Godley, Chris Proulx, James Slee CMGT/410 March 13, 2011 Mr. Adam Hawlk Background and Statement of need Our company has realized a need to acquire and upgrade our hardware systems to remain competitive within the scope of our industry. Our current systems have become more of a nuisance and have slowed our productivity and response time, in an industry that thrives on speed and accuracy. Our attempts at

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    Essay Length: 2,199 Words / 9 Pages
    Submitted: May 17, 2011 Essay by Maxi
  • My Reason for Coming to Job Corp

    My Reason for Coming to Job Corp

    Coming to Job Corp was probably the best decision I had ever made, which totally changed my life around. Coming to Job Corp has given me a new direction in my life. Job Corp has had a big influence on my life because ever since I was seven years old, I have always said that I wanted to be a Hairstylist. At first I had thought it was just a phase that I was going

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    Essay Length: 1,043 Words / 5 Pages
    Submitted: May 19, 2011 Essay by Marry
  • Swot Case - Service Level Agreement (sla)

    Swot Case - Service Level Agreement (sla)

    CIMISO Tutorial 11 1. What is Service Level Agreement (SLA)? A negotiated agreement of common understanding, between customers and service providers, which defines the service(s) provided along with their expected levels of performance, and corresponding penalties and consequences for non-compliance'. 2. You are the Head of IT Service Operation and Delivery of a software house looking forward to getting a successful tender for managing the entire computer operations of an insurance company. Prepare a draft

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    Essay Length: 387 Words / 2 Pages
    Submitted: June 2, 2011 Essay by Nicolas

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