Health Care Provider

Kapuna Health Care

Erin Young

HLTH310-1304A-02

AIU Online

Abstract

Kapuna Health Care is a health care organization whose goal is to create a successful environment for customers, patients, and staff. To reach this goal the creation of a strategic plan will help maintain a successful environment, provide input to what capabilities this organization has currently to use within this plan, change the organization based on the needs determined, and guide the organization to where it plans to go in the future.

Kapuna Health Care

I am the manager of a health care organization called, Kapuna Health Care. This organization's main concerns are the health issues for our elderly. Our elderly in most cases have been forgotten, put into homes, often neglected medically, and become another's responsibility. Kapuna Health Care is focused on senior citizens 65 years of age and older, we provide all different types of services that may be needed by our clients, from transportation, healthcare, in-home healthcare, day care, meals, physical therapy, to even assistance with completing paperwork.

Our core competencies are based on the elderly and their needs, we take pride in servicing the elderly by implementing extraordinary staff specializing in many areas, such as transportation, creating nutritional meals, and providing expertise when assisting with paperwork. Not many health care providers for the elderly provide these types of services; we have found that our services benefit our clients immensely and are of great value, attracting more clients to our organization. Many of our clients don't have the resources to services that are necessary to live a healthy lifestyle, our organization provide services to satisfy their needs. Their expectations are very simple, they want to be informed, heard, and treated fairly as well as with respect.

The mission of Kapuna Health Care is to provide quality health care from our compassionate employees, improve the health and well-being of the elderly while striving to be the center for accessible, cost-effective healthcare. Our vision is to deliver the best quality of health care and services to our elderly within our entire state. We, the staff, value and respect our Kapuna and our goal is to provide these services to each and every one of them.

Defining our mission statement is simple, we want to give back to our Kapuna and make sure that they are well taken care of. I believe that it starts with our customer service, without a compassionate, understanding, and knowledgeable staff our organization would not be successful. It takes a collection of unique individuals who are committed

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