Help Case
Essay by nikky • March 13, 2012 • Study Guide • 2,179 Words (9 Pages) • 1,608 Views
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Go Back English Forum Switzerland > Help & tips > Other/general
Possible actions against Ricardo cheater? Possible actions against Ricardo cheater?
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#1
Old 09.11.2006, 17:30
muze7's Avatar
muze7 muze7 is offline
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Possible actions against Ricardo cheater?
When I arrived here in Switzerland I noticed Ebay.ch seems hardly used, so I started using Ricardo, thinking if the Swiss put their faith in it on such a large scale, it must be reasonable.
Now I have been shafted by someone who has not send the goods, and he refuses to answer my emails.
I have looked into Ricardo's help section, but they claim it is between me and him only. This seems even worse than Paypal, as paypal at least protects the buyer (much to the chaigrin of honest sellers I know, and rightly so).
Has anyone here been through this before? Ricardo talks about an insurance, but I have not understood the German well enough to understand whether I should have asked for insurance before buying. I don't think so though, it seems I have to submit a form with accompanying evidence. But if Ricardo has an insurance for this, it seems to be it is a great way to scam, as the seller does not have to pay anything!
I might call them, but at 1 chf per minute I was hoping maybe if someone here had to go through the same we might all learn from it
Anyway, look at this, it would be consistent with Ricardo taking onboard the costs of a scam transaction:
9. Salvatorische Klausel
ricardo.ch ist nicht verpflichtet, seine Mitglieder auf die Möglichkeit der Versicherung hinzuweisen.
http://swiss.ricardo.ch/pages/versic...kaeufer/de.asp
2. Welche Fälle werden abgedeckt?
Die folgenden Fälle werden durch die Versicherung abgedeckt:
* Der Verkäufer hat Ihnen den Artikel nicht geliefert, obwohl Sie den Preis nachweislich und im Voraus bezahlt haben.
4. Was sind die Voraussetzungen?
Es sind alle Käufer durch unsere Versicherung abgedeckt, wenn die folgenden Voraussetzungen erfüllt ist:
* Das Angebot entspricht den Allgemeinen Geschäftsbedingungen von ricardo.ch AG und das Produkt wurde auf ricardo.ch gekauft.
5. Kosten und Selbstbehalt der Versicherung?
Der Versicherungsschutz von ricardo.ch kommt automatisch bei jeder Transaktion, die über ricardo.ch abgewickelt wird und den Allgemeinen Geschäftsbedingungen von ricardo.ch entspricht,
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