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Manage Customer Service - Coles Supermarket Has Been Well Known in Australian Household

Essay by   •  August 12, 2011  •  Essay  •  310 Words (2 Pages)  •  2,266 Views

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Coles supermarket has been well known in Australian household for the past decades Coles has over 430 stores throughout Australia and employing more than 57,000 people. The most important priority for any retail business is customer satisfaction and Coles takes its customer's opinions very seriously Coles is proudly Australian owned and forms a key part of the Wesfarmers portfolio of leading Australian companies. Coles have over 600,000 shareholders in Australia's biggest retailer,

The mission of Coles super Market is to provide residents and visitors with a combination of quality, authentic, hard to find, grocery items and prepared foods, with good service and a pleasant atmosphere with the warm feel of an Old-World outdoor market. Their store motto is, "Save Everyday."

Customer demand

Having taken part in the supermarket price war with rival Woolworths, Coles has reiterated that dropping grocery prices significantly is not hurting Australia's agricultural sector. Although customer are benefited from this which created to

Coles supermarket has been well known in Australian household for the past decades Coles has over 430 stores throughout Australia and employing more than 57,000 people. The most important priority for any retail business is customer satisfaction and Coles takes its customer's opinions very seriously Coles is proudly Australian owned and forms a key part of the Wesfarmers portfolio of leading Australian companies. Coles have over 600,000 shareholders in Australia's biggest retailer,

The mission of Coles super Market is to provide residents and visitors with a combination of quality, authentic, hard to find, grocery items and prepared foods, with good service and a pleasant atmosphere with the warm feel of an Old-World outdoor market. Their store motto is, "Save Everyday."

Customer demand

Having taken part in the supermarket price war with rival Woolworths, Coles has reiterated that dropping grocery prices significantly is not hurting Australia's agricultural sector. Although customer are benefited from this which created to

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